The data for my financial institution in Centime is incorrect or outdated.

Modified on Tue, 05 Apr 2022 at 05:05 PM

First ensure that the financial institution is still connected to Centime. Go to the Cash module and check for the last day and time of a successful sync. We only sync once a day, pending transactions that have not settled may not reflect yet. If the data appears to be outdated beyond several days and there hasn't been a successful sync in several days, go to the Cash module and click on Manage Accounts. Locate the account. If it is marked red with a Reconnect button visible, click Reconnect and enter your financial institution credentials. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article