Disable Online Payments

Modified on Fri, 01 Dec 2023 at 05:34 AM

Summary: Outlines how to disable online payments for a specific customer. To disable globally, check this article.

Manage Receivables Permission: Manage Customer profiles, preferences and view history

When online payments are enabled in Settings > Receivables > Online payments, it turns on online payments for all of your customers. To disable online payments for a specific customer, navigate to their Customer Profile by clicking on the customer name in Manage Receivables. 

Once in the Customer Profile, navigate to the Payments tab. here you can select Disable online payments in the Payment options section. If your customer was accustomed to paying online, update their accounts payable team with any new processes. 

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