Release date: 02.27.2024 

TABLE OF CONTENTS

• Key New Feature Launches
  • Autopay 
  • Supplier Portal
• Feature Enhancements
  • Auto-coding transparency
  • Payment totals
  • Customer Portal access
  • Default workflow for new customers

Key New Feature Launches

Autopay 

Module: Accounts Receivable >> Product theme: Streamlining AR payments >> Deliverable: Autopay

• Use case: Waiting for customers to manually make payments can result in: Cash Flow Uncertainty, Increased Administrative Burden, Higher Risk of Late Payments and Bad Debts, and a Poor Customer experience.

• Solution: With Centime’s Autopay solution, AR users can easily invite their Customers to opt in for Autopay. Customers can:

  • Control their payment method (ACH or card)

  • Clearly see what invoices are scheduled in the Customer portal

  • Apply credits 

  • Automatically take advantage of early payment discounts

Knowledge base article

Supplier Portal

Module: Accounts Payables >> Area: Payments automation >> Product theme: Streamlining Supplier Management & Optimizing AP payments >> Deliverable: Supplier portal

• Use case: Managing Suppliers at scale is challenging. Key problems include:

  • Difficulty securely managing supplier payment details, contact information, and documentation such as W9s

  • Limited visibility for suppliers regarding the status of their invoices, resulting in frequent inquiries and calls to the accounts payable (AP) team

  • Manual and ad-hoc processes for managing disputes and issues arising from invoice processing, leading to inefficiencies and delays

• Solution: The Supplier Portal streamlines Supplier management, assists the transition to electronic payments, and facilitates our client and their suppliers collaboration.

Feature Enhancements

Auto-coding transparency 

Module: Accounts Payables >> Area: Invoice automation >> Product theme: Enable Rapid Invoice Processing >> Deliverable: Auto-coding transparency and explainability

• Summary of enhancement: As Centime provides AI-based coding automation to AP users, it’s important for Users to know when Centime has “auto-coded” a field. 

  • Auto-coded fields are highlighted with a blue outline and a tooltip appears on hover indicating the previous invoice where the coding was pulled 

• Benefit: Everything is clear and explainable to the end user and Centime’s AI-baed coding automation is clearly communicated to users.

Knowledge base

Payment totals 

Module: Accounts Payables >> Area: Payments automation >> Product theme: Streamlining AP payments >> Deliverable: Payment totals 

• Summary of enhancement: Centime to show total amounts (& invoice count) on the main table (Unpaid invoices, Paid invoices tab) and confirmation popups when users select invoices to take action on (Pay, Approve, Edit, Post etc).

• Benefit: Easily facilitate the daily work of scheduling and approving payments by showing totals.

Customer Portal access

Module: Accounts Receivable >> Product theme: Streamlining AR payments >> Deliverable: Invite customers to the Customer portal & View only Customer Portal access 

• Summary of enhancements: Invite customers to the customer portal and the ability to use the Customer Portal without CentimePay. 

• Benefit: The goal is to drive adoption of the Customer portal and drive payments. 

  • Invite customers to the portal to drive awareness.

  • Allow non-CentimePay customers to use the portal to facilitate communication and highlight the potential to pay online. 

• Knowledge base article 

Default workflow for new customers

Module: Accounts Receivable >> Product theme: Communications automation and Collections prioritization and management >> Deliverable: Default workflow for new Customers

• Summary of enhancement: Ability to automatically assign a workflow to new customers. 

• Benefit: Streamline collections by ensuring every new customer synced to Centime is assigned to a designated workflow. 

  • This is especially important for B2C or relationships with infrequent invoicing.  

• Note: The default workflow setting does not impact existing customers. For these cases, you can retain the control to manually assign workflows using the dedicated "Assign Workflow" tab. 

• Knowledge base article