Recall an Invoice

Modified on Tue, 15 Aug 2023 at 09:38 AM

Summary: This article reviews how to recall an invoice from the invoice approver.

Payables Permissions: Upload, process, and code documents

Recall an Invoice

When there’s a modification, additional clarification, or more information needed on an invoice, the invoice can be recalled from the invoice approver. 

To recall an invoice, navigate to the 'Recall' action in the ‘Documents’ tab. Invoices with the status ‘Awaiting approval’, ‘Ready to post’, ‘Posting failed’, and ‘On hold’ will be displayed.

Select the desired invoices and click Confirm These invoices will be recalled and their status will be modified to ‘Ready for approval.'

Please note, once an invoice is posted it cannot be recalled.

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