Introduction to the Manage Receivables dashboard

Modified on Fri, 08 Dec 2023 at 11:46 AM

Summary: This article covers the basics of the Manage Receivables dashboard.

Permissions: Users must have access to Manage Receivables to be able to access the dashboard. For Cash Impact graphs, they require the Assess cash flow impact of receivables permission.

Article Contains:

Introduction to the Manage Receivables solution

The Manage Receivables solution enables businesses to segment their customers based on late payments and risks of default, automatically send customized payment reminders, manage collections, accept payments, and apply cash against open receivables. 

It allows the user to automate AR activities such as sending and automating invoice reminder emails/monthly statements, and add online payment options to the reminders which helps businesses dramatically reduce past-due receivables, improve cash flow, and enable AR teams to be more efficient and productive.

The dashboard is the landing page of the Receivables solution. Users have access to the AR Aging Graph as well as the three tabs: Customers, Unpaid Invoices, and Paid Invoices.

Graphs available in the dashboard:

Users have the following graphs available in the dashboard:

AR Aging Graph

The AR Aging graph segregates the amount due in the upcoming days into 30-day intervals, making it easier for the user to focus their receivables efforts.

Users can click on any of the 30-day interval buckets to view the corresponding invoice details.

Cash impact graphs:

Users can view the cash impact of their receivables activities via the Cash impact graphs. There are two graphs available in the dashboard:

a. Cash Impact bars

b. Cash Impact waterfall

To access these graphs, users must have the required permission assigned to their profile on Centime.

The cash impact graphs displaye the cash inflows and the cash outflows for the given duration and its impact of the overall cash balance of the company. 

When users execute a Receivables payment action such as changing the expected payment date, etc. the cash inflow for the date is impacted and thereby the cash balance.

Tabs in Manage Receivables:

There are three tabs available for the user in the Manage Receivables dashboard:

a. Customers

b. Unpaid Invoices

c. Paid invoices

Customers tab

The customers tab lists all the Suppliers in the table with their invoice details.

Users can view the total invoices for a customer, total outstanding amount, the % share of AR, total overdue amount, the delay in number of days and the workflows the customers are enlisted in.

Additionally, users can click on the 'Set Campaign' action to select customers to list in existing workflows.

Users can click on the 'Send Statement' action to select customers to receive the monthly statements.

Unpaid invoices tab

The Unpaid invoices tab lists all individual invoices with outstanding amount and the status of the invoice.

Users can view and modify the expected date of an invoice as well as the status of the invoice between late, estimated and on hold.

Users can also view planned invoices in this table.

Users can identify the campaign set for every customer invoice. 

Using the 'Send Reminder' action, user can select invoices to send email reminders to the customer.

The paid invoices tab displays all the successfully paid invoices. 

All the paid invoices are automatically posted to the General Ledger. When there is an issue with posting, users can click on the 'Post' action to select and post the invoices manually.

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